We Built WDY Flow Because
Missed Calls Cost Real Money
WDY Flow started from a simple observation: field service contractors are among the hardest-working people in any city — and they lose thousands of dollars every month because no one answers the phone at 10 PM. We fix that.
From a Simple Problem to 500+ Customers
In 2023, our founder Abdullah spent six months consulting for field service businesses across the US — plumbers, HVAC techs, electricians, and roofers. Every single one had the same complaint: they were losing leads after hours, losing emergency jobs to competitors, and burning out trying to be available 24/7.
The existing solutions — answering services, voicemail, generic chatbots — were either too expensive, too slow, or simply not built for the specific needs of a trade business.
So we built something new. WDY Flow is an AI receptionist that speaks your customers' language, understands trade emergencies, integrates with the tools you already use, and goes live in 24 hours.
Today, over 500 service businesses rely on WDY Flow to handle every incoming call — day and night.
500+ Businesses Protected
Across the US, UK & Australia
What We Stand For
Built for Field Service
We focus exclusively on home service contractors — plumbers, HVAC techs, electricians, and roofers. Every feature, every workflow, every integration is built for your trade.
Speed Over Perfection
In an emergency, every second counts. We obsess over response times, reliability, and uptime so your customers never wait.
Your Brand, Our Technology
Aria sounds like your business, not a generic bot. We configure tone, script, and escalation rules to match exactly how you want to serve customers.
Humans in the Loop
AI handles the routine. Humans handle the edge cases. WDY Flow knows when to escalate — and does it instantly.
People Behind WDY Flow
Sharjeel Shamas
Founder & CEO
Former operations consultant who spent years working with field service businesses. Built WDY Flow after watching contractors lose thousands of dollars a month to missed calls.
Sarah Chen
Head of AI & Product
AI engineer with a decade of experience building voice interfaces. Led NLP teams at two enterprise SaaS companies before joining WDY Flow.
Marcus Williams
Head of Customer Success
Grew up in a family trade business. Manages onboarding and makes sure every WDY Flow customer is live and generating revenue within 24 hours.
Businesses Served
Year Founded
Call Answer Rate
Go-Live Time
Ready to get started?
Whether you're a contractor ready to go live, or want to partner with WDY Flow — we'd love to hear from you.